LiveWhale

Using a custom 404 error page

How to configure LiveWhale to use a custom 404 error page.

This setting can be adjusted using the master LiveWhale configuration. (Please see “Configuring LiveWhale” for more information.)

Typically your web server (Apache) will serve “404 Not Found” errors to a user if a bad request is made to your web site. Apache can be configured to use a custom error handler using the “ErrorDocument” directive. This should be done by your system administrator.

LiveWhale may also return 404 errors in some situations, such as when a news story that no longer exists is requested. For this reason, you may configure LiveWhale to use the same custom 404 page that Apache is configured to use.

Open the master LiveWhale config (/livewhale/core/config.php) using an FTP client or via the command line.

Find the host configuration for the web site you want to apply a custom 404 page to.

Set ERROR_404 to the web-root relative url to the 404 page (for example: /404.php).

Note that the 404 error page template should use absolute urls for images, css, etc. only, so that these resources can be found from any location the 404 error is thrown.

Need more help? We’re here for you! If this document doesn’t address your question, or if you’d just like to know more, please send an email to support@livewhale.com and we’ll get back to you with more information!