Help Topics is a built-in feature of LiveWhale Calendar 3.0 that lets you create and maintain internal documentation right inside your calendar’s back-end. Think of it as a lightweight knowledge base for your editors and admins: a place to document how your calendar is set up, explain your workflows, or answer questions your team actually has.

What kinds of things can you document?

Anything that helps your team stay on the same page. For example:

• How is your featured events widget managed, and who’s responsible for it?
• Which group maintains the list of events on your homepage?
• If you’re running digital signage, what does that setup look like?
• For EMS or other integrations: How are those connected? What groups, types, or statuses are being synced?

If it’s the kind of thing a new editor might wonder, or an experienced one might forget, it’s a great candidate for a Help Topic.

How Help Topics work

Help Topics is a special system Blurb Type that lives inside the Admin group. Any user with the Manage Blurbs permission and access to the Admin group can create and edit them. Like other Blurbs, you can paste text and link, add screenshots, or embed videos.

Once you have at least one Help Topic blurb set to Live, a Help Topics link will appear in the top-right toolbar (under the Hi, Firstname dropdown) for any user who can see it. That link points to /livewhale/?help , where all live Help Topics are listed.

As with other blurbs, you can use LiveWhale’s standard ordering and visibility controls—set topics to Live or Hidden, and use balloons to float the most important ones to the top.

Displaying Help Topics on the front-end

Help Topics are designed for internal use, but because they’re built on the same Blurb infrastructure as everything else, you could use theming to surface them on the front-end if you ever wanted to. That’s entirely up to you.

For more about how blurbs work in general, see Using Blurbs in LiveWhale Calendar.