LiveWhale Support

Documentation » Config File Options » SUPPORT_EMAIL

SUPPORT_EMAIL

Specify the e-mail address for the support staff. Feedback requests from the Dashboard are sent here.

Accepted values: string

Context: Core (core/config.php)

// Specify the e-mail address for the support staff. Feedback requests from the Dashboard are sent here.
$GLOBALS['LIVEWHALE_CONFIG']['SUPPORT_EMAIL']='helpdesk@myschool.edu';

Since LiveWhale 2.17.0: When this is configured, the Feedback form will appear on the Dashboard. When empty, the form will be hidden.

LiveWhale 2.16.1 and before: Previously the form was always visible and would send emails to the now-retired support@livewhale.com unless configured otherwise.